IT Support Engineer

IT Support Engineer

Location: Dublin
Employment Type: Full-Time | Competitive Salary

A leading Service Provider is looking for an IT Support Engineer to join its growing technical team. The company delivers advanced IT and cloud solutions that help clients build secure, reliable, and scalable technology environments across a range of industries.

The Role

As an IT Support Engineer, you’ll provide hands-on technical support across cloud systems, including Azure, Microsoft 365, networking, and server administration. You’ll be the first point of contact for clients, taking ownership of issues, troubleshooting effectively, and ensuring a high-quality service experience.

Key Responsibilities

• Manage and respond to tickets in the IT Support queue.
• Provide on-site and remote IT support to clients.
• Troubleshoot and resolve hardware, software, and network issues.
• Support and administer Microsoft 365 and Azure environments.
• Perform server, desktop, and laptop setups, maintenance, and repairs.
• Document support processes to improve service desk efficiency.

Skills & Experience

• Proven experience in an IT Support or Service Desk role.
• Strong knowledge of Office 365, Active Directory, and Windows Server administration.
• Understanding of networking principles
• Experience with Azure and endpoint management tools.
• Relevant IT certifications (Microsoft, Cisco, CompTIA) are desirable.
• Self-motivated, team-oriented, and eager to learn new technologies.

If this role is of interest, apply to the link provided or contact Daniel McIvor in Reperio

Reperio Human Capital acts as an Employment Agency and an Employment Business.